Effective Date: 07.06.2024

Welcome to Hameed (www.hameed.co.in). These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.

1. General

• Acceptance of Terms: By accessing or using our website, you agree to these Terms and Conditions and any additional terms and conditions that may apply to specific sections of the website or to products and services available through the website.
• Changes to Terms: We reserve the right to change these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website after such changes will constitute your acceptance of the new terms.

2. Account Registration

• Account Creation: To purchase products from our website, you may need to create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password.
• Account Use: You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security.

3. Product Orders

• Order Acceptance: All orders are subject to acceptance by us. We may refuse or cancel any order for any reason, including errors in product information or availability, pricing inaccuracies, or other issues.
• Order Confirmation: Upon receiving your order, we will send you an order confirmation email. This email does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.
• Custom Orders: Since our products are customized, we require accurate details and specifications from you. Any errors in the provided information are your responsibility.

4. Pricing and Payment

• Pricing: All prices are listed in Indian Rupees (INR) and are subject to change without notice. We strive to ensure that all prices are accurate, but errors may occur. If we discover an error in the price of your ordered product, we will inform you and give you the option to reconfirm or cancel your order.
• Payment: We accept payments through Razorpay. By submitting your payment information, you authorize us to charge the applicable payment method for the total amount of your order.

5. Shipping and Delivery

• Preparation Time: Customized products require a preparation time of 1 to 10 days, depending on the complexity of the order.
• Delivery Time: Delivery within Tamilnadu typically takes 1 to 3 days, while delivery to other states in India may take up to 7 days.
• Shipping Charges: Shipping is free for orders above a certain amount, as specified on our website. For orders below this amount, shipping charges will be calculated at checkout.

6. Returns and Refunds

• Customized Products: Due to the customized nature of our products, we do not accept returns or provide refunds.
• Replacement: In rare cases where the fault is on our side, we may offer a replacement. Please refer to our Refund and Returns Policy for more details.

7. Intellectual Property

• Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of Hameed or its content suppliers and is protected by intellectual property laws.
• Use: You may access, view, and print the content for personal, non-commercial use only. Any other use, including reproduction, modification, distribution, or republication, without our prior written consent is strictly prohibited.

8. Limitation of Liability

• Disclaimer: Our website and products are provided “as is” without any warranties, express or implied. We do not warrant that the website will be error-free or that it will always be available.
• Liability: In no event shall Hameed be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website or the purchase of products from us.

9. Governing Law

• These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts located in Nagerkoil, Tamilnadu.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Hameed
Email: support@hameed.co.in
Phone: +91 9629123068, +91 9003660271
Address: Opp to Jayamatha Church, Nithiravilai, Nagerkoil