Privacy Policy

Effective Date: [01.06.2024]

At Hameed (www.hameed.co.in), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information:

  • When you create an account or login using Google, we collect information such as your name, email address, and any other information you choose to provide.
  • When you purchase customized products, we collect information necessary for delivery and billing, including your name, address, phone number, and payment information.

1.2 Automatically Collected Information:

  • We use cookies, caches, and Content Delivery Networks (CDNs) to enhance your browsing experience. This may include information about your device, browser type, IP address, and pages visited.

2. How We Use Your Information

2.1 To Provide and Improve Our Services:

  • Process and fulfill your orders, including customization, delivery, and billing.
  • Improve our website functionality, user experience, and customer service.

2.2 Communication:

  • Send you updates about your order status and other transactional emails.
  • Respond to your inquiries, requests, and feedback.

2.3 Marketing:

  • With your consent, send you promotional materials and newsletters. You can opt-out at any time.

3. Sharing Your Information

3.1 Third-Party Service Providers:

  • WooCommerce: We use WooCommerce to manage our online store.
  • Delivery Services: We partner with Delhivery and DHL to ensure your products are delivered efficiently.
  • Payment Processing: We use Razorpay to process payments securely.

3.2 Legal Requirements:

  • We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes encryption, secure servers, and regular security audits. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Rights

You have the right to:

  • Access and update your personal information.
  • Request the deletion of your personal data, subject to certain exceptions.
  • Opt-out of receiving promotional communications.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Hameed
Email: support@hameed.co.in
Phone: +91 9629123068, +91 9003660271
Address: Opp to Jayamatha Church, Nithiravilai, Nagerkoil